1. Post #1
    I do it all
    fruxodaily's Avatar
    November 2010
    14,136 Posts

    The head of a US drive-through chain broke cover during filming for the CBS reality show Undercover Boss and shut down an outlet on the spot.Checkers and Rally's Drive-in Restaurants chief executive Rick Silva revealed his true identity after being harangued by the general manager of the outlet in Homestead, Florida, in the episode that aired in the US on February 17.


    The confrontation began when Mr Silva raised allegations that the manager, known in the show only as "Stevens", verbally abused his employees.


    The manager retorts that if he didn't scream at them they would not listen to him.


    Stevens then angrily turns on the chief executive who he says has no right to question his managerial style.


    "I'm not going to let you continue telling me I'm disrespecting my crew. Have you been in the fast food business before?" the manager says.


    Mr Silva tries to maintain his cover, saying "no I haven't", but cracks when the manager continues to goad him over his supposed lack of experience.


    "I'll be honest with you I do have experience," Mr Silva says.


    "I have been in the restaurant business for over 20 years and I've been in the fast food business for over 20 years. I'm CEO for this company."


    Stevens' jaw drops as Mr Silva says: "Right here, right now, we're going to shut the restaurant down."


    Earlier in the episode an employee named Todd told Mr Silva that Stevens treated staff badly and once threatened to take him outside and beat him for not working hard enough.


    Todd said he was worried Stevens would fire him if he stood up to him, and he needed the job to support his mother.


    Mr Silva reopened the store with a new general manager the next morning and sent the offending manager away for more training.


    The show later revealed the company gave Todd $15,000 to help support his mother and promised to pay for him to complete his culinary training to become a chef.
    http://news.ninemsn.com.au/world/842...own-restaurant
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  2. Post #2
    Gold Member
    MacD11's Avatar
    April 2009
    4,936 Posts
    One of the few shows i watch in all honesty.

    This guy seems like an awesome CEO and is also a bad ass at how he manages things like this, though it might be overreacting a little.
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  3. Post #3
    Gold Member
    TestECull's Avatar
    July 2007
    7,023 Posts
    Good to see the boss doing what bosses are supposed to do. No reason for that store manager to act like that.
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  4. Post #4
    Crash15's Avatar
    July 2011
    6,504 Posts
    Dayumm, never would of thought an episode of Undercover Boss would have the guy shut down the restaurant/building
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  5. Post #5
    Gold Member
    _Kent_'s Avatar
    June 2009
    2,447 Posts
    I am glad he reopened the store the next day, the title made it sound as if everyone working there lost their job.
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  6. Post #6
    Gold Member
    FunnyBunny's Avatar
    December 2006
    4,817 Posts
    That CEO is a good person.
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  7. Post #7
    Gold Member
    sp00ks's Avatar
    January 2008
    12,065 Posts
    It's staged.
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  8. Post #8
    Gold Member
    Contag's Avatar
    July 2010
    11,827 Posts
    sent the offending manager away for more training.
    Wow, wish I could abuse the shit out my staff, abuse the CEO, get busted and then get paid training!

    Edited:

    It's staged.
    It's almost like undercover boss is a big heap of PR bullshit to convince people that CEOs are really just regular folk who have the workers of the company in their hearts
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  9. Post #9
    Gold Member
    ewitwins's Avatar
    December 2009
    14,220 Posts
    Wow, wish I could abuse the shit out my staff, abuse the CEO, get busted and then get paid training!
    There's also the fact that he's been humiliated on national television and, if he ever walks away from this job or is fired, might never receive another managerial position ever again.
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  10. Post #10
    Sorry about the downtime, now buy shit.
    CrispexOps's Avatar
    February 2010
    1,588 Posts
    If you've ever watched this show, you realize most of the CEO's are indeed good people. They are just misguided a lot. In the corporate breakdown of a company, the CEO doesn't actually touch that much of the day-to-day crap like financing, division management, etc. The CEO makes long-term and huge decisions, while the lower levels generally control what happens. A good example was the Waste Management episode (first one ever I believe), the manager of the one dump would yell at employees if they clocked in only a minute late, and removed breaks from them and whatnot. The CEO had no idea of this, and told the manager that he needed to be more gracious with the employees else he'd be finding himself another job.
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  11. Post #11
    RISC MASTER RACE.
    MIPS's Avatar
    August 2010
    7,103 Posts
    If you've ever watched this show, you realize most of the CEO's are indeed good people. They are just misguided a lot. In the corporate breakdown of a company, the CEO doesn't actually touch that much of the day-to-day crap like financing, division management, etc. The CEO makes long-term and huge decisions, while the lower levels generally control what happens. A good example was the Waste Management episode (first one ever I believe), the manager of the one dump would yell at employees if they clocked in only a minute late, and removed breaks from them and whatnot. The CEO had no idea of this, and told the manager that he needed to be more gracious with the employees else he'd be finding himself another job.
    We had something similar here for a while here where Canadian political figures would end up doing the same (lobster fishing, garbage collection, hospital work, etc.)
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  12. Post #12
    Gold Member
    Van-man's Avatar
    August 2009
    15,159 Posts
    If you've ever watched this show, you realize most of the CEO's are indeed good people. They are just misguided a lot. In the corporate breakdown of a company, the CEO doesn't actually touch that much of the day-to-day crap like financing, division management, etc. The CEO makes long-term and huge decisions, while the lower levels generally control what happens.
    Exactly, and it's often worse the bigger the company is.
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  13. Post #13
    USER HAS BEEN DISCONNECTED FROM REALITY - RETRY CONNECTION IN 5 MINUTES
    Dennab
    February 2006
    22,239 Posts
    If you've ever watched this show, you realize most of the CEO's are indeed good people. They are just misguided a lot. In the corporate breakdown of a company, the CEO doesn't actually touch that much of the day-to-day crap like financing, division management, etc. The CEO makes long-term and huge decisions, while the lower levels generally control what happens. A good example was the Waste Management episode (first one ever I believe), the manager of the one dump would yell at employees if they clocked in only a minute late, and removed breaks from them and whatnot. The CEO had no idea of this, and told the manager that he needed to be more gracious with the employees else he'd be finding himself another job.
    A good way to explain it is that the CEO is the person with the vision of the company. He sets the pace and direction. Everyone below him has the job of making that vision a reality.
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  14. Post #14
    davethestoner's Avatar
    January 2012
    120 Posts
    The commercial for this show showed the part when he says he's shutting down. I hate it when shows spoil their own ending.
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  15. Post #15
    Jsm
    "Belgium is pretty much a non-country"
    Jsm's Avatar
    June 2006
    8,032 Posts
    I keep seeing this show advertised on various on-demand TV services, might have to watch it now it sounds pretty interesting.

    I think shutting it down might have been an minor overreaction but I do not blame him. I think I would do the same if I was in his position.
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  16. Post #16
    USER HAS BEEN DISCONNECTED FROM REALITY - RETRY CONNECTION IN 5 MINUTES
    Dennab
    February 2006
    22,239 Posts
    Exactly, and it's often worse the bigger the company is.
    This isn't necessarily a bad thing. A large company cannot operate with a head who micromanages everything. That's why there is delegation of responsibilities. You hire people who know what they are doing, and those people take care of the micromanagement. One person literally cannot oversee everything directly, especially when they have duties that surpass the mechanical parts of the company.

    Edited:

    Yea, you get shit like this happening, but can you imagine the CEO of McDonalds visiting every branch and making sure their managers are good people?

  17. Post #17
    Gold Member
    Contag's Avatar
    July 2010
    11,827 Posts
    Most McDonalds stores aren't wholly owned by McDonalds Corp., and are just franchises, so that's probably a bad example
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  18. Post #18
    lucasjr5's Avatar
    May 2010
    90 Posts
    Usually when they "send them away for training" they end up "quitting" which is basically a way to fire them without media coverage. Just something I've seen happen in other episodes.

  19. Post #19
    Gishank's Avatar
    May 2009
    448 Posts
    The article makes it sound alot more dramatic than it was, to be perfectly honest the manager of the resturant (from the video clip) didn't seem *that* bad and in all honesty can you actually blame him for getting annoyed about some random person coming in and telling him how to do is job?

  20. Post #20
    Gold Member
    HiddenMyst's Avatar
    June 2006
    6,634 Posts
    The commercial for this show showed the part when he says he's shutting down. I hate it when shows spoil their own ending.
    I'm glad I'm not the only person who hates spoilers like that.
    Another bad offender is the common trait for (mostly American) TV shows that tell you what's coming up after the break. It ends up showing the whole outline of the next segment and ruins the viewing experience.
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  21. Post #21
    Dr. Fishtastic's Avatar
    February 2010
    7,928 Posts
    why would you shut down the restaurant and get EVERYONE fired because the manager is an asshole

    (User was banned for this post ("Didn't read the article" - Orkel))
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  22. Post #22
    Arcana's Avatar
    October 2011
    930 Posts
    why would you shut down the restaurant and get EVERYONE fired because the manager is an asshole
    Why would you read?
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  23. Post #23
    Ogopogo's Avatar
    March 2011
    5,035 Posts
    why would you shut down the restaurant and get EVERYONE fired because the manager is an asshole
    Try reading the article.


    Ninja'd
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  24. Post #24
    Voted WORST Gold Member 2012
    Killuah's Avatar
    August 2005
    15,704 Posts
    Dayumm, never would of thought an episode of Undercover Boss would have the guy shut down the restaurant/building
    would have
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  25. Post #25
    Gold Member
    Stick it in her pooper's Avatar
    April 2009
    841 Posts
    Just watched this thanks to the thread, decent episode

  26. Post #26
    Gold Member
    Crimor's Avatar
    June 2008
    10,983 Posts
    Anyone know what episode this was? This looks interesting enough to watch.

  27. Post #27
    Hullu V3's Avatar
    October 2009
    6,412 Posts
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  28. Post #28
    Gold Member
    Dennab
    January 2012
    1,310 Posts
    Good on ya.

  29. Post #29
    Gold Member
    Stick it in her pooper's Avatar
    April 2009
    841 Posts
    Anyone know what episode this was? This looks interesting enough to watch.
    Undercover Boss Season 3 Episode 4
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  30. Post #30
    Gold Member
    W00tbeer1's Avatar
    July 2008
    3,130 Posts
    Anybody know if this show is on Netflix because when I had Netflix only the first season was available and then it was taken down before I could finish watching all of those episodes.

  31. Post #31
    [B][URL="http://en.wikipedia.org/wiki/Tacos"]Tacos![/URL][/B]
    Jurikuer's Avatar
    April 2008
    5,450 Posts
    Anybody know if this show is on Netflix because when I had Netflix only the first season was available and then it was taken down before I could finish watching all of those episodes.
    Season two is available here in Canada. No other seasons however.

  32. Post #32
    Gold Member
    SilverHammer's Avatar
    April 2006
    4,604 Posts
    Aw come on, the other manager only gets "more training"? They don't just fire his ass? Only in TV land does that make sense :/
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  33. Post #33
    Gold Member
    KorJax's Avatar
    January 2007
    11,828 Posts
    Never even heard of this show before. Sounds interesting.

    Edited:

    The commercial for this show showed the part when he says he's shutting down. I hate it when shows spoil their own ending.
    Lmao reminds me of the trailer for The Secret of Arietty, that new Studio Ghibli animated film that just came out.

    Loved the movie, knew nothing about it.

    So I watch the trailer after I've already seen it, and in typical disney fashion they completely spell out the ENTIRE plot, including how it resolves and ends thorugh the trailer. What the hell?

    So if you are interested in that movie, don't watch the trailer as it'll spoil the whole plot.
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  34. Post #34
    Gold Member
    Kinversulath's Avatar
    February 2007
    3,893 Posts
    I saw the first episode (Waste Management), but never watched another episode after it.

    Don't know why. It was pretty entertaining.

    That reaction is priceless.
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  35. Post #35
    Gold Member
    Prez's Avatar
    March 2011
    1,684 Posts
    Most McDonalds stores aren't wholly owned by McDonalds Corp., and are just franchises, so that's probably a bad example
    Actually, they did a special for Subway, even though they are franchises owned by other people. Although they own the store technically, they pay a $10,000 franchising fee to Subway Corp. The same thing happens with McDonalds, so it could work.

  36. Post #36
    Jad Hinto's Avatar
    June 2010
    3,928 Posts
    Checkers is delicious.

    But it's good to see someone doing something like this. Some good news for a change.

  37. Post #37
    Positive energy is space expanding, negative energy is space contracting. Or reverse?
    onebit's Avatar
    July 2005
    6,543 Posts
    the same fucking music in every god damn show
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  38. Post #38
    crackberry's Avatar
    July 2009
    2,424 Posts
    Good for him. I think this show is good, it lets CEO's connect with their companies and know what the hardworking Americans are really like.
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  39. Post #39
    IT WAS ONLY $1 SO WHY NOT BUY A TITLE?
    Tukimoshi's Avatar
    March 2007
    3,102 Posts
    This show is amazing because even if it's all for publicity, it still gets bosses to spend their time doing something practical,
    ensuring the company is running smoothly. You can go to meetings all day and have no clue that your employees are abusing customers, spitting in food, and ruining your company's reputation.

    Edited:

    Aw come on, the other manager only gets "more training"? They don't just fire his ass? Only in TV land does that make sense :/
    I have a feeling that more training might be a nice way of saying, getting demoted so that he can get more training on how a proper job place works.

    Of course, I'm probaly being idealistic and they're just gonna tell him to stop yelling at people.