1. Post #1
    Gold Member
    The_Unruly's Avatar
    February 2014
    58 Posts
    I have been on HFBservers for 3 months, They have always crashed a lot for me, we started vanilla so don't blame it on the mods right away. The crashing has gotten so bad lately, that the server shuts off about every hour and stays off for 5 minutes unless i'm on the server to reset it. It kills our player base, we average about 30 a day when we are doing good, which turns into 14 a day real fast with non stop crashing. After I wipe we bump back up to 30 -35, been a steady pattern the last 3 months so I doubt it will change.

    Anyway, the second host I tried was FPSplayers. I'm not saying they are bad, but considering I got a refund after 3 days because the rubber band lag so was great (in vanilla) that it made HFB seem like the greatest GSP on the planet.

    So I tolerated their constant crashing for another month and a half.

    I'm sick of it, we switched to oxide because we need to regulate C4, magma is just not developed enough at the moment, there is no plugin to stop crafting of certain items and i'm busy modding warband for my main server so I do not have time to sit there and learn javascript just to make a rust plugin. Though I may in the future.

    Long story short since we switched to oxide, the crashing is so bad that the server goes down for 5 minutes every hour, and that is with just running bare minimum features we need. Oxim and Craft controller.

    Which rust GSP does not over sell, I live in the USA, and prefer central hosting, but would consider chicago. I prefer kansas city an dallas. And please no Multiplay, I cannot stand the fact that they force you to have Multiplay branding in your server name, damn control freaks.

    I was considering rustgameservers.com since they are kinda of expensive, it might mean they are better, or they could just be jerks charging more for their product. I have worked with many GSPs, and some of them really are expensive and bad at the same time.

    If NFO was an option, we wouldn't be having this conversation. Even better, if they would release the files so we could host on our own boxes, I would spank my ass and call myself charlie.

  2. Post #2
    RBMK1000's Avatar
    March 2014
    68 Posts
    For anything about servers and rust hosts (such as advertising your server, bitching about people's servers/hosting services being down or shitty, or questions about hosting), go here: http://facepunch.com/forums/417
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  3. Post #3
    Gold Member
    The_Unruly's Avatar
    February 2014
    58 Posts
    ok will do.

  4. Post #4

    February 2014
    10 Posts
    For anything about servers and rust hosts (such as advertising your server, bitching about people's servers/hosting services being down or shitty, or questions about hosting), go here: http://facepunch.com/forums/417
    It would be ideal if there was a separate forum for people advertising their own servers, right now any discussions about hosts and other server related issues drown in advertisements for servers.
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  5. Post #5
    Gold Member
    The_Unruly's Avatar
    February 2014
    58 Posts
    yeah i'm going to keep my question here, no one will see it over there. I need serious insight because i cannot stand non stop server crashing.

  6. Post #6
    Gold Member

    January 2014
    116 Posts
    I've been with HFBServers, been putting a few tickets in recently and the support response time is abysmal. They're always "escalating" my tickets (probably in an attempt to delay it further) for the simplest of issues and then take a further 3-4+ days to respond.

    But, on the plus side my server hasn't had any major issues, a bit of lag which seems to have resolved itself and only comes back occasionally. If you find someone decent, I'd be interested myself in what others recommend. Might also be worth mentioning that the backup server files feature on HFBServers doesn't work for me, the zips are corrupt/empty. So it's worth giving this a check before you commit to moving.

  7. Post #7
    Stradosphere's Avatar
    March 2014
    155 Posts
    postal posted:
    For anything about servers and rust hosts (such as advertising your server, bitching about people's servers/hosting services being down or shitty, or questions about hosting), go here: http://facepunch.com/forums/417
    RMBK1000 You are lucky,one of the mods not banned you for one day,because showing the true section instead of report button :)
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  8. Post #8

    May 2011
    305 Posts
    I've had some servers with HFB including Rust too - they are terrible, I would avoid them at all costs!!

    Same with Ideal-hosting, avoid at all costs! Recently had a problem with racism in support tickets.

  9. Post #9
    JacksSparrow's Avatar
    March 2014
    92 Posts
    I use these guys. No complaints. Fast support, reliable, affordable.

  10. Post #10

    February 2014
    5 Posts
    FPSPlayers are horrible as well. They decided to "upgrade" all their hardware one day which completely changed all of our IP's and wiped all our data.

    Shortly after they sent out a notice that their servers are being upgraded but we will not be losing any data. HA. Pricks

    Thanks for the "upgrade".

  11. Post #11
    simple html my ass
    Kanegasi's Avatar
    January 2014
    165 Posts
    I've personally not had much of an issue with FPS since I got my server in the beginning of February. There was a forced wipe on Feb 8th due to CPU issues for that update and then subsequent forced restarts with tight CPU limits, but since Facepunch fixed the CPU issues, I haven't had a single problem. I do not recall any crashes and I haven't wiped since Feb 8th. I guess FPS is one of those YMMV cases based upon other replies here, but I would recommend them.

  12. Post #12

    March 2014
    3 Posts
    DONT use Nitrous Networks. The support is unfriendly, childish and could not solve my problem of a constantly lagging server

  13. Post #13
    Skitrel's Avatar
    February 2014
    23 Posts
    I have been on HFBservers for 3 months, They have always crashed a lot for me, we started vanilla so don't blame it on the mods right away. The crashing has gotten so bad lately, that the server shuts off about every hour and stays off for 5 minutes unless i'm on the server to reset it. It kills our player base, we average about 30 a day when we are doing good, which turns into 14 a day real fast with non stop crashing. After I wipe we bump back up to 30 -35, been a steady pattern the last 3 months so I doubt it will change.

    Anyway, the second host I tried was FPSplayers. I'm not saying they are bad, but considering I got a refund after 3 days because the rubber band lag so was great (in vanilla) that it made HFB seem like the greatest GSP on the planet.

    So I tolerated their constant crashing for another month and a half.

    I'm sick of it, we switched to oxide because we need to regulate C4, magma is just not developed enough at the moment, there is no plugin to stop crafting of certain items and i'm busy modding warband for my main server so I do not have time to sit there and learn javascript just to make a rust plugin. Though I may in the future.

    Long story short since we switched to oxide, the crashing is so bad that the server goes down for 5 minutes every hour, and that is with just running bare minimum features we need. Oxim and Craft controller.

    Which rust GSP does not over sell, I live in the USA, and prefer central hosting, but would consider chicago. I prefer kansas city an dallas. And please no Multiplay, I cannot stand the fact that they force you to have Multiplay branding in your server name, damn control freaks.

    I was considering rustgameservers.com since they are kinda of expensive, it might mean they are better, or they could just be jerks charging more for their product. I have worked with many GSPs, and some of them really are expensive and bad at the same time.

    If NFO was an option, we wouldn't be having this conversation. Even better, if they would release the files so we could host on our own boxes, I would spank my ass and call myself charlie.
    Hi there Unruly! I'm the community manager at Multiplay.

    Taking the Multiplay branding was originally intended as a means of receiving cheaper server costs. We're a premium provider that has a 24/7 support team with an average response time (at this second) of 3hours as well as offering live chat and telephone support.

    We don't scrimp on the networking, we've got some serious gurus for sysops and our custom backend (Clanforge) is excellent.

    We put our higher price towards the service received both in terms of reliability and speed of fixing things when problems inevitably arise, in particular with alpha games.

    One thing many server admins tend to forget is to consider the player perspective. To ask themselves what a player might search for when looking for a server to make their home. There are many players out there who exclusively search for a server provider in the server name. Many players view the Multiplay name as a mark of quality and do searches for it in order to play on those servers, this occurs a large amount in DayZ when players aren't necessarily looking for a home but merely somewhere quick to play.

    To answer your overselling question - No overselling here.

    We're going to be going back to the old branding situation soon - where default is unbranded and you take the Multiplay name for the lower price. It's all presentation really, but ultimately that was the original intention and that presentation made people like yourself much happier.

    If you've got any questions about us, technical or otherwise, I'll be happy to answer them! :) It's because of feedback like yours that we're changing back to the old branding situation.
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  14. Post #14
    Gold Member
    The_Unruly's Avatar
    February 2014
    58 Posts
    thanks for the response, I remember hearing people we not having lag and crashing with multiplay, i might look into it if i can get branding off.

  15. Post #15
    Dennab
    January 2014
    10 Posts
    Mutliplayer is good but the foreign fee plus unbranding fee sucks. I pay 35 dollars a month for 100 slot there

  16. Post #16

    February 2014
    79 Posts
    Go for multiplay. They pre-vet all of their plugins and give you a selection to choose from in their control panel thing. Everything is super easy. They give you limited ftp control which allows you to access gamelogs but not lua files directly.

    My Server with multiplay is up 99% of the time and the other 1% is due to my errors. Support is amazing and always respond to emails within 48 hours. They also offer live support and telephone support (in the UK, not sure about US) and everyone is genuinely really friendly.

    I run other servers for other games through other providers. Taking my previous experiences with these providers into account, IMO the service provided by multiplay is 5 star. Literally their only issue is the lua access thing and most plugin devs work around that these days.

  17. Post #17

    December 2013
    38 Posts
    I'd go with multiplay. I was using playrust.eu for a few months, but I was really unhappy with my servers (laggy), and their Web Console sucked. You couldn't even view the graphs to see cpu/mem usage. And 50% of the time I tried to access the web console, the page wouldn't load. I've been really happy with multiplay and clanforge is a huge step up from playrust.eus' console.

  18. Post #18
    Skitrel's Avatar
    February 2014
    23 Posts
    Mutliplayer is good but the foreign fee plus unbranding fee sucks. I pay 35 dollars a month for 100 slot there
    The "foreign fee" I presume is a currency exchange problem?

    We hate that too, in fact you're not the only one that gets charged, we get charged too!

    Our billing system is changing to get this problem fixed asap! :)

    ***

    No worries Unruly! I know what it's like - I run servers for Battlefield and Minecraft myself. I understand the things people tend to care about.

  19. Post #19

    January 2014
    440 Posts
    G Literally their only issue is the lua access thing and most plugin devs work around that these days.
    Nope. not going to sit around waiting for other people to approve and posts mods every time oxide is updated. 10x's easier to do it myself. ftp access or bust.
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  20. Post #20

    February 2014
    62 Posts
    I use these guys. No complaints. Fast support, reliable, affordable.
    I second this company, great host with great customer service. They answered my tickets on the weekend within 20 minutes and had my issue fixed.

  21. Post #21
    Dennab
    January 2014
    10 Posts
    The "foreign fee" I presume is a currency exchange problem?

    We hate that too, in fact you're not the only one that gets charged, we get charged too!

    Our billing system is changing to get this problem fixed asap! :)

    ***

    No worries Unruly! I know what it's like - I run servers for Battlefield and Minecraft myself. I understand the things people tend to care about.
    I'm planning to move to gameservers after my sub ends, foreign fee plus debranded cost me extra 10 dollars to my bill it sucks alot. But I love clanforge but I might switch to gameserver and save 10 dollars a month

  22. Post #22
    Skitrel's Avatar
    February 2014
    23 Posts
    Nope. not going to sit around waiting for other people to approve and posts mods every time oxide is updated. 10x's easier to do it myself. ftp access or bust.
    There's two trains of thought here:

    The first train of thought is that ftp = convenience. This is what advanced users see. They want to administrate their own server because they can upload their update and things quickly and easily themselves.

    The second train of thought however is security and reliability. This is what the users don't see. FTP represents a significant security concern and needs to be secure in order for a service to be reliable and stable. What users do not realise is that many "unwanted server restarts" (crashes) are in fact servers being restarted on account of security issues, attacks and the like. The users don't see this because it is reported to them as standard crashing and nobody is the wiser to what causes the issue.

    At Multiplay our devs believe that if the users understood that better security = better reliability, less "unwanted server restarts" and ultimately more up-time, they would choose to lose the convenience in favour of the server not randomly restarting or going down for several hours due to nasty individuals abusing security holes in the ftp.

    At current there are multiple known attack vectors that just aren't acceptable to our team, they offer abusive individuals the ability to affect a large number of people simultaneously and ultimately degrade the quality of the services that offer the convenience. Users see those services as offering something the users want but they do not actively see the cost that is occurring.

    Our hope is that as development moves on the security surrounding ftp will become a higher priority so that we can address that convenience and offer it much like we do for minecraft and other titles with greater security. At current however our belief is that a greater number of people prefer reliability and quality over convenience.

    The .lua issue is similar to the above but offers a direct attack method to take direct control of specific machines. There is however a method for us to secure this by allowing .lua access via clanforge one step removed, this is a very large job but is coming soon. :)


    Mutliplayer is good but the foreign fee plus unbranding fee sucks. I pay 35 dollars a month for 100 slot there
    Completely understandable. Branding is reverting to the old default of unbranded with a discount for taking the name in future and we get charged the currency exchange fee too, so we hate it as much as you do. It's a high priority.

  23. Post #23

    January 2014
    21 Posts
    I've used Deinserverhost.de because it had the option to pay with paysafecards lol.
    Their service is pretty decent imo. Players from the US are getting high pings on that server though but if you're from europe it's a great GSP.

    A friend of mine on steam is using multiplay and asked him about it, he seemed pretty happy with it.