I have been on HFBservers for 3 months, They have always crashed a lot for me, we started vanilla so don't blame it on the mods right away. The crashing has gotten so bad lately, that the server shuts off about every hour and stays off for 5 minutes unless i'm on the server to reset it. It kills our player base, we average about 30 a day when we are doing good, which turns into 14 a day real fast with non stop crashing. After I wipe we bump back up to 30 -35, been a steady pattern the last 3 months so I doubt it will change.
Anyway, the second host I tried was FPSplayers. I'm not saying they are bad, but considering I got a refund after 3 days because the rubber band lag so was great (in vanilla) that it made HFB seem like the greatest GSP on the planet.
So I tolerated their constant crashing for another month and a half.
I'm sick of it, we switched to oxide because we need to regulate C4, magma is just not developed enough at the moment, there is no plugin to stop crafting of certain items and i'm busy modding warband for my main server so I do not have time to sit there and learn javascript just to make a rust plugin. Though I may in the future.
Long story short since we switched to oxide, the crashing is so bad that the server goes down for 5 minutes every hour, and that is with just running bare minimum features we need. Oxim and Craft controller.
Which rust GSP does not over sell, I live in the USA, and prefer central hosting, but would consider chicago. I prefer kansas city an dallas. And please no Multiplay, I cannot stand the fact that they force you to have Multiplay branding in your server name, damn control freaks.
I was considering rustgameservers.com since they are kinda of expensive, it might mean they are better, or they could just be jerks charging more for their product. I have worked with many GSPs, and some of them really are expensive and bad at the same time.
If NFO was an option, we wouldn't be having this conversation. Even better, if they would release the files so we could host on our own boxes, I would spank my ass and call myself charlie.
Hi there Unruly! I'm the community manager at Multiplay.
Taking the Multiplay branding was originally intended as a means of receiving cheaper server costs. We're a premium provider that has a 24/7 support team with an average response time (at this second) of 3hours as well as offering live chat and telephone support.
We don't scrimp on the networking, we've got some serious gurus for sysops and our custom backend (Clanforge) is excellent.
We put our higher price towards the service received both in terms of reliability and speed of fixing things when problems inevitably arise, in particular with alpha games.
One thing many server admins tend to forget is to consider the player perspective. To ask themselves what a player might search for when looking for a server to make their home. There are many players out there who exclusively search for a server provider in the server name. Many players view the Multiplay name as a mark of quality and do searches for it in order to play on those servers, this occurs a large amount in DayZ when players aren't necessarily looking for a home but merely somewhere quick to play.
To answer your overselling question - No overselling here.
We're going to be going back to the old branding situation soon - where default is unbranded and you take the Multiplay name for the lower price. It's all presentation really, but ultimately that was the original intention and that presentation made people like yourself much happier.
If you've got any questions about us, technical or otherwise, I'll be happy to answer them! :) It's because of feedback like yours that we're changing back to the old branding situation.