1. Post #1

    March 2014
    5 Posts
    So, I have 2 friends, FriendNum1# is trying to buy FriendNum2# rust(Steam gift)
    and then this massage shows up : http://prntscr.com/31ljl1
    What should they do? this is very important :(
    FriendNum1# has tried everything! He tried to buy from different computer and from his Cellphone..
    Do you know what to do?
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  2. Post #2

    January 2013
    37 Posts
    Contact steam support?
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  3. Post #3
    Gold Member

    January 2014
    116 Posts
    Maybe Steam is having issues? Just open a ticket with them.

  4. Post #4
    kieeps's Avatar
    January 2014
    29 Posts
    I might be far out here but you COULD do what the message say and actually contact steam support. Just a thought.
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  5. Post #5
    Gold Member

    January 2014
    116 Posts
    Yeah and with that being a Steam error message nobody here can help you really.

  6. Post #6

    February 2014
    209 Posts
    This happened to me once before. Go to your steam folder then in the steam files delete everything except for the steam.exe, Userdata folder, and your SteamApps folder. Then restart steam and let it reacquire the files you deleted and then there should be no problem making a purchase.

    Good luck!

    Edit: This is what Steam Support tells you to do.

    If you're still having trepidation in doing these steps, check this video out.


  7. Post #7
    Gold Member

    January 2014
    116 Posts
    This happened to me once before. Go to your steam folder then in the steam files delete everything except for the steam.exe, Userdata folder, and your SteamApps folder. Then restart steam and let it reacquire the files you deleted and then there should be no problem making a purchase.

    Good luck!

    Edit: This is what Steam Support tells you to do.

    If you're still having trepidation in doing these steps, check this video out.
    He already said he tried the purchase via his phone which sort of implies it's not just related to an issue on his PC.

  8. Post #8
    Huffing Jenkem Like There's No Tomorrow :^)
    jonnymad's Avatar
    January 2012
    5,762 Posts
    Thanks for wasting my time, the *IMPORTANT* was a fucking lie.
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  9. Post #9
    Crashty's Avatar
    January 2012
    322 Posts
    He doesnt have enough funds

  10. Post #10
    Dennab
    January 2014
    98 Posts
    delete steam reinstall

  11. Post #11

    February 2014
    209 Posts
    Thanks for wasting my time, the *IMPORTANT* was a fucking lie.
    Well judging by the amount of time you put into lurking in these forums, your time isn't worth much to begin with. I'm sure the OP can cover the costs.
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  12. Post #12

    January 2014
    140 Posts
    Stop using stolen credit cards.
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